Current Vacancies

MEMBER SERVICES OFFICER

 

About Us

Central Murray Bank is proudly community-owned and operated. We’re more than just a financial institution — we’re a trusted partner helping local people, families and businesses thrive. We're committed to delivering exceptional service and supporting the prosperity of our community.

The Role

We’re seeking a dedicated Member Services Officer to join our growing team. This is a full-time frontline role where you will build strong relationships with our members, provide tailored banking solutions, and ensure every interaction reflects our commitment to community values.

Key responsibilities include:

• Delivering exceptional customer service across branch, phone, and digital channels
• Assisting members with everyday banking needs including accounts, payments, and product enquiries
• Promoting Central Murray Bank products and services to meet member needs
• Maintaining compliance and accuracy in all transactions and records

 

About You

We’re looking for someone who is:

• Member-focused with strong communication and interpersonal skills
• Detail-oriented and organised, with the ability to manage multiple tasks
• Tech-savvy and comfortable with digital banking systems
• Team-oriented, with a proactive and positive attitude
• Passionate about community, eager to make a difference in people’s lives
• FSR Tier 2 Qualified (or willingness to undertake)

 

Why Work With Us?

At Central Murray Bank, you’ll enjoy:

• A supportive, local team that values collaboration and growth
• Professional development opportunities and ongoing training
• Work-life balance in a welcoming regional community
• The chance to make a real impact in the lives of our members

 

How to Apply

If you’re ready to build a career with a bank that puts community first, we’d love to hear from you.

Please forward your resume and a cover letter to:

Sally Eales

Chief Executive Officer

Central Murray Bank

58 Belmore Street

Yarrawonga Vic 3730

or sallye@centralmurray.bank

Applications close 6 November 2026

Central Murray Bank is an equal opportunity employer